The late cancel window is 12-hours prior to the start of the session.
All no show clients will be charged the late cancel/no show fee of $15.
All purchases are final and cannot be refunded or transferred to another client.
CODE OF CONDUCT
- No late arrivals. Studio Doors unlock 5 min prior to the start of a session and lock once the session begins.
- Grippy socks are required for all sessions, group or private.
- At no time should a client’s feet be on the walls or mirrors.
- Cell phones are prohibited in the studio space. Place phones on silent and leave them in the cubby area. (Exception for emergencies or on-call professionals.)
- All equipment used is to be cleaned by the client, with the provided cleaning solution, prior to the client departing from the studio.
- All beverage bottles must have a lid. Open cups such as mugs are prohibited.
- No beverage bottles are to be sat in the windowsills at any time.
- Any food brought into the studio must be taken out by the clients.
- All participants must show respect to themselves, others, and the studio at all times.
