POLICIES

The late cancel window is 12-hours prior to the start of the session.

All no show clients will be charged the late cancel/no show fee of $15.

All purchases are final and cannot be refunded or transferred to another client.

CODE OF CONDUCT

  1. No late arrivals. Studio Doors unlock 5 min prior to the start of a session and lock once the session begins. 
  2. Grippy socks are required for all sessions, group or private.
  3. At no time should a client’s feet be on the walls or mirrors. 
  4. Cell phones are prohibited in the studio space. Place phones on silent and leave them in the cubby area. (Exception for emergencies or on-call professionals.) 
  5. All equipment used is to be cleaned by the client, with the provided cleaning solution, prior to the client departing from the studio. 
  6. All beverage bottles must have a lid. Open cups such as mugs are prohibited. 
  7. No beverage bottles are to be sat in the windowsills at any time.
  8. Any food brought into the studio must be taken out by the clients. 
  9. All participants must show respect to themselves, others, and the studio at all times.